FAQs

Below are some of the questions we are frequently asked. If you have any other questions, please don't hesitate to contact us.

Can I track my website order?

Missing or faulty item from your order?

How can I look after my Cosy items better?

How long will my order take?

Will I receive assembly instructions?

Do you charge for delivery?

What is upcycling?

I have an extra note / special delivery instructions to add to my order

I have an idea for a product, where can I submit my ideas?

I’m setting up a new nursery and unsure of what I should be ordering.