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We are fully operational, however some leadtimes are impacted by the previous closure of many educational suppliers and to ensure social distancing. We are doing our utmost to deliver orders as quickly and safely as possible and thank you for your patience. See our delivery details for more information.

FAQs

Below are some of the questions we are frequently asked. If you have any other questions, please don't hesitate to contact us.

Can I track my website order?

Missing or faulty item from your order?

How can I look after my Cosy items better?

How long will my order take?

Will I receive assembly instructions?

Do you charge for delivery?

What is upcycling?

I have an extra note / special delivery instructions to add to my order

I have an idea for a product, where can I submit my ideas?

I’m setting up a new nursery and unsure of what I should be ordering.